Fire Update, Week of 5/4 - 5/8

Hello again PFI Customers,

While our physical space continues to get closer to pre-fire conditions, our production capacity is still lagging behind.

We now have our Peterboro re-stock fully checked in and put away. As of the end of last week all of the 32x40 mats from our Crescent order are fully stocked in new cardboard bins. That means that length moulding, glass, foam, accessories, Peterboro Mats and Crescent 32x40s are mostly back to pre-fire availability. We are still waiting on some of the slower selling specialty boards and much of our Bainbridge inventory.

It’s important to understand that we are facing an unprecedented surge of orders for everything and that we continue to operate with a single saw and staff shortages. We are producing chops and joins but it’s difficult to judge lead times in this situation. If you need to order a chop or join, expect it to take at least a week to be ready.

Our 40x60 Crescent mats remain in limbo. The storage area for those items was wholly wrecked in the fire and we are working to resolve that situation. However, we do not have a firm time table for getting those materials. We are also continuing to source parts for our new metal saw but we remain unable to restart that service at this time.

It has been 36 days since the fire; that we have come this far is a testament to the dedication and hard work of our leadership and staff. Please continue to bear with us as we bring these last few services online and continue to increase our production capacity. Your support and loyalty is crucial at this time and we sincerely thank you for it!